Daily Steps to expand your network and your communication skills. 1.  Meet someone new and/or nurture your current networks.  Ask people when you meet them what their preferred method of communication is— ‘phone, email, text, social media’— then everyday r...

How does marketing a franchise differ from a non-franchise business?  The answer: not much. One of the benefits of owning a franchise is national advertising. For example, my franchisor places commercials on ESPN. National advertising alone will not grow my business. A Sport Clips Hai...

If you were to draw a picture that visually represents your role in your business, what would it look like? Are you at the top of a traditional Christmas-tree-like organizational chart, or are you stuck in the middle of your business, like a hub in a bicycle wheel? As anyone who has tried to...